Why would you use the ‘Assign to Me’ function in the drop down menu of an incoming message?
A) to enter the message into Hootsuite’s ‘Message extension’ feature, which provides guidance on how to respond to tough messages
B) you can only assign messages to other team members; for a message to be assigned to you, it would need to be done by another team member.
C) for social teams with just one person, it’s a required step for entering the message into an approvals queue
D) it’s an easy way to remind yourself to respond to that social message later