{"id":49710,"date":"2020-07-02T18:40:24","date_gmt":"2020-07-02T18:40:24","guid":{"rendered":"https:\/\/www.certificationanswers.com\/?p=49710"},"modified":"2024-05-13T10:26:13","modified_gmt":"2024-05-13T10:26:13","slug":"you-should-use-custom-feedback-surveys-when-you-want-to-understand-________","status":"publish","type":"post","link":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/","title":{"rendered":"You should use custom feedback surveys when you want to understand ________."},"content":{"rendered":"<p>You should use custom feedback surveys when you want to understand ________.<\/p>\n<ul>\n<li class=\"p9 ft9\">overall customer sentiment.<\/li>\n<li class=\"p8 ft9\">how easy it was to solve a problem.<\/li>\n<li class=\"p8 ft9\">the satisfaction of a particular milestone.<\/li>\n<li class=\"p8 ft10\"><span style=\"color: #008000;\"><strong>something that\u2019s not covered in industry standard surveys.<\/strong><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Explanation<\/strong>: You should use custom feedback surveys when you want to understand\u00a0<strong>something that\u2019s not covered in industry standard surveys<\/strong>. While industry standard surveys such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) offer valuable insights into specific aspects of the customer experience, they may not always capture the full range of feedback or address unique considerations relevant to your business or industry. Custom feedback surveys provide the flexibility to tailor questions and gather feedback on specific topics, scenarios, or areas of interest that may not be adequately addressed by standardized surveys. This could include gathering feedback on new product features, assessing the effectiveness of a recent marketing campaign, evaluating the impact of a recent policy change, or soliciting input on a niche aspect of the customer experience that is particularly relevant to your organization. By using custom feedback surveys, businesses can gather targeted insights that align with their unique objectives and priorities, enabling them to make informed decisions, drive improvements, and better meet the needs and expectations of their customers. Therefore, the correct answer is something that\u2019s not covered in industry standard surveys.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You should use custom feedback surveys when you want to understand ________. overall customer sentiment. how easy it was to solve a problem. the satisfaction of a particular milestone. something that\u2019s not covered in industry standard surveys. &nbsp; Explanation: You should use custom feedback surveys when you want to understand\u00a0something that\u2019s not covered in industry [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[326],"tags":[],"class_list":{"0":"post-49710","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-hubspot-service-hub-software-certification-answers","7":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b7\u2764\ufe0fYou should use custom feedback surveys when you want to understand ________. - Certification Answers<\/title>\n<meta name=\"description\" content=\"Get the answer of \u23e9You should use custom feedback surveys when you want to understand ________. \u2705\u25b7\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u25b7\u2764\ufe0fYou should use custom feedback surveys when you want to understand ________. - Certification Answers\" \/>\n<meta property=\"og:description\" content=\"Get the answer of \u23e9You should use custom feedback surveys when you want to understand ________. \u2705\u25b7\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\" \/>\n<meta property=\"og:site_name\" content=\"Certification Answers\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-02T18:40:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-13T10:26:13+00:00\" \/>\n<meta name=\"author\" content=\"CertificationAnswers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"CertificationAnswers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\"},\"author\":{\"name\":\"CertificationAnswers\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22\"},\"headline\":\"You should use custom feedback surveys when you want to understand ________.\",\"datePublished\":\"2020-07-02T18:40:24+00:00\",\"dateModified\":\"2024-05-13T10:26:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\"},\"wordCount\":242,\"articleSection\":[\"Hubspot Service Hub Software Certification Answers\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\",\"url\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\",\"name\":\"\u25b7\u2764\ufe0fYou should use custom feedback surveys when you want to understand ________. - Certification Answers\",\"isPartOf\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#website\"},\"datePublished\":\"2020-07-02T18:40:24+00:00\",\"dateModified\":\"2024-05-13T10:26:13+00:00\",\"author\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22\"},\"description\":\"Get the answer of \u23e9You should use custom feedback surveys when you want to understand ________. \u2705\u25b7\",\"breadcrumb\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.certificationanswers.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hubspot Service Hub Software Certification Answers\",\"item\":\"https:\/\/www.certificationanswers.com\/en\/category\/hubspot-service-hub-software-certification-answers\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"You should use custom feedback surveys when you want to understand ________.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#website\",\"url\":\"https:\/\/www.certificationanswers.com\/en\/\",\"name\":\"Certification Answers\",\"description\":\"We help you to pass your exams\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.certificationanswers.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22\",\"name\":\"CertificationAnswers\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g\",\"caption\":\"CertificationAnswers\"},\"url\":\"https:\/\/www.certificationanswers.com\/en\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u25b7\u2764\ufe0fYou should use custom feedback surveys when you want to understand ________. - Certification Answers","description":"Get the answer of \u23e9You should use custom feedback surveys when you want to understand ________. \u2705\u25b7","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/","og_locale":"en_US","og_type":"article","og_title":"\u25b7\u2764\ufe0fYou should use custom feedback surveys when you want to understand ________. - Certification Answers","og_description":"Get the answer of \u23e9You should use custom feedback surveys when you want to understand ________. \u2705\u25b7","og_url":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/","og_site_name":"Certification Answers","article_published_time":"2020-07-02T18:40:24+00:00","article_modified_time":"2024-05-13T10:26:13+00:00","author":"CertificationAnswers","twitter_card":"summary_large_image","twitter_misc":{"Written by":"CertificationAnswers","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/#article","isPartOf":{"@id":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/"},"author":{"name":"CertificationAnswers","@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22"},"headline":"You should use custom feedback surveys when you want to understand ________.","datePublished":"2020-07-02T18:40:24+00:00","dateModified":"2024-05-13T10:26:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/"},"wordCount":242,"articleSection":["Hubspot Service Hub Software Certification Answers"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/","url":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/","name":"\u25b7\u2764\ufe0fYou should use custom feedback surveys when you want to understand ________. - Certification Answers","isPartOf":{"@id":"https:\/\/www.certificationanswers.com\/en\/#website"},"datePublished":"2020-07-02T18:40:24+00:00","dateModified":"2024-05-13T10:26:13+00:00","author":{"@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22"},"description":"Get the answer of \u23e9You should use custom feedback surveys when you want to understand ________. \u2705\u25b7","breadcrumb":{"@id":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.certificationanswers.com\/en\/you-should-use-custom-feedback-surveys-when-you-want-to-understand-________\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.certificationanswers.com\/en\/"},{"@type":"ListItem","position":2,"name":"Hubspot Service Hub Software Certification Answers","item":"https:\/\/www.certificationanswers.com\/en\/category\/hubspot-service-hub-software-certification-answers\/"},{"@type":"ListItem","position":3,"name":"You should use custom feedback surveys when you want to understand ________."}]},{"@type":"WebSite","@id":"https:\/\/www.certificationanswers.com\/en\/#website","url":"https:\/\/www.certificationanswers.com\/en\/","name":"Certification Answers","description":"We help you to pass your exams","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.certificationanswers.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22","name":"CertificationAnswers","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g","caption":"CertificationAnswers"},"url":"https:\/\/www.certificationanswers.com\/en\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts\/49710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/comments?post=49710"}],"version-history":[{"count":1,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts\/49710\/revisions"}],"predecessor-version":[{"id":56601,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts\/49710\/revisions\/56601"}],"wp:attachment":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/media?parent=49710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/categories?post=49710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/tags?post=49710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}