{"id":49789,"date":"2020-07-03T10:29:38","date_gmt":"2020-07-03T10:29:38","guid":{"rendered":"https:\/\/www.certificationanswers.com\/?p=49789"},"modified":"2024-05-12T12:33:09","modified_gmt":"2024-05-12T12:33:09","slug":"which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles","status":"publish","type":"post","link":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/","title":{"rendered":"Which of the following is NOT an appropriate way to categorize your knowledge base articles?"},"content":{"rendered":"<p>Which of the following is NOT an appropriate way to categorize your knowledge base articles?<\/p>\n<ul>\n<li class=\"p9 ft9\">By persona<\/li>\n<li class=\"p8 ft9\">By product or service<\/li>\n<li class=\"p8 ft10\"><span style=\"color: #008000;\"><strong>By author<\/strong><\/span><\/li>\n<li class=\"p9 ft9\">By customer stage<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Explanation<\/strong>: Categorizing knowledge base articles is crucial for facilitating efficient navigation and ensuring that users can easily locate relevant information. While organizing articles by persona, product or service, and customer stage are all valid and effective methods for structuring a knowledge base, categorizing articles\u00a0<strong>by author<\/strong>\u00a0is not typically an appropriate approach. Grouping articles by author may not serve the primary purpose of the knowledge base, which is to assist users in finding solutions to their queries quickly and efficiently. Users are more likely to search for information based on the topic or problem they are encountering, rather than the author who wrote the article. Additionally, categorizing by author could lead to inconsistencies in content organization if authors change over time or if multiple authors contribute to the same topics. Therefore, excluding \u2018by author\u2019 from the list of appropriate categorization methods ensures that the knowledge base remains user-centric, focused on delivering valuable content that addresses users\u2019 needs and inquiries effectively.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Which of the following is NOT an appropriate way to categorize your knowledge base articles? By persona By product or service By author By customer stage &nbsp; Explanation: Categorizing knowledge base articles is crucial for facilitating efficient navigation and ensuring that users can easily locate relevant information. While organizing articles by persona, product or service, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[326],"tags":[],"class_list":{"0":"post-49789","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-hubspot-service-hub-software-certification-answers","7":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b7\u2764\ufe0fWhich of the following is NOT an appropriate way to categorize your knowledge base articles? - Certification Answers<\/title>\n<meta name=\"description\" content=\"Get the answer of \u23e9Which of the following is NOT an appropriate way to categorize your knowledge base articles? \u2705\u25b7\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u25b7\u2764\ufe0fWhich of the following is NOT an appropriate way to categorize your knowledge base articles? - Certification Answers\" \/>\n<meta property=\"og:description\" content=\"Get the answer of \u23e9Which of the following is NOT an appropriate way to categorize your knowledge base articles? \u2705\u25b7\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\" \/>\n<meta property=\"og:site_name\" content=\"Certification Answers\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-03T10:29:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-12T12:33:09+00:00\" \/>\n<meta name=\"author\" content=\"CertificationAnswers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"CertificationAnswers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\"},\"author\":{\"name\":\"CertificationAnswers\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22\"},\"headline\":\"Which of the following is NOT an appropriate way to categorize your knowledge base articles?\",\"datePublished\":\"2020-07-03T10:29:38+00:00\",\"dateModified\":\"2024-05-12T12:33:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\"},\"wordCount\":202,\"articleSection\":[\"Hubspot Service Hub Software Certification Answers\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\",\"url\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\",\"name\":\"\u25b7\u2764\ufe0fWhich of the following is NOT an appropriate way to categorize your knowledge base articles? - Certification Answers\",\"isPartOf\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#website\"},\"datePublished\":\"2020-07-03T10:29:38+00:00\",\"dateModified\":\"2024-05-12T12:33:09+00:00\",\"author\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22\"},\"description\":\"Get the answer of \u23e9Which of the following is NOT an appropriate way to categorize your knowledge base articles? \u2705\u25b7\",\"breadcrumb\":{\"@id\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.certificationanswers.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hubspot Service Hub Software Certification Answers\",\"item\":\"https:\/\/www.certificationanswers.com\/en\/category\/hubspot-service-hub-software-certification-answers\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Which of the following is NOT an appropriate way to categorize your knowledge base articles?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#website\",\"url\":\"https:\/\/www.certificationanswers.com\/en\/\",\"name\":\"Certification Answers\",\"description\":\"We help you to pass your exams\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.certificationanswers.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22\",\"name\":\"CertificationAnswers\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g\",\"caption\":\"CertificationAnswers\"},\"url\":\"https:\/\/www.certificationanswers.com\/en\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u25b7\u2764\ufe0fWhich of the following is NOT an appropriate way to categorize your knowledge base articles? - Certification Answers","description":"Get the answer of \u23e9Which of the following is NOT an appropriate way to categorize your knowledge base articles? \u2705\u25b7","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/","og_locale":"en_US","og_type":"article","og_title":"\u25b7\u2764\ufe0fWhich of the following is NOT an appropriate way to categorize your knowledge base articles? - Certification Answers","og_description":"Get the answer of \u23e9Which of the following is NOT an appropriate way to categorize your knowledge base articles? \u2705\u25b7","og_url":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/","og_site_name":"Certification Answers","article_published_time":"2020-07-03T10:29:38+00:00","article_modified_time":"2024-05-12T12:33:09+00:00","author":"CertificationAnswers","twitter_card":"summary_large_image","twitter_misc":{"Written by":"CertificationAnswers","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/#article","isPartOf":{"@id":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/"},"author":{"name":"CertificationAnswers","@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22"},"headline":"Which of the following is NOT an appropriate way to categorize your knowledge base articles?","datePublished":"2020-07-03T10:29:38+00:00","dateModified":"2024-05-12T12:33:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/"},"wordCount":202,"articleSection":["Hubspot Service Hub Software Certification Answers"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/","url":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/","name":"\u25b7\u2764\ufe0fWhich of the following is NOT an appropriate way to categorize your knowledge base articles? - Certification Answers","isPartOf":{"@id":"https:\/\/www.certificationanswers.com\/en\/#website"},"datePublished":"2020-07-03T10:29:38+00:00","dateModified":"2024-05-12T12:33:09+00:00","author":{"@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22"},"description":"Get the answer of \u23e9Which of the following is NOT an appropriate way to categorize your knowledge base articles? \u2705\u25b7","breadcrumb":{"@id":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.certificationanswers.com\/en\/which-of-the-following-is-not-an-appropriate-way-to-categorize-your-knowledge-base-articles\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.certificationanswers.com\/en\/"},{"@type":"ListItem","position":2,"name":"Hubspot Service Hub Software Certification Answers","item":"https:\/\/www.certificationanswers.com\/en\/category\/hubspot-service-hub-software-certification-answers\/"},{"@type":"ListItem","position":3,"name":"Which of the following is NOT an appropriate way to categorize your knowledge base articles?"}]},{"@type":"WebSite","@id":"https:\/\/www.certificationanswers.com\/en\/#website","url":"https:\/\/www.certificationanswers.com\/en\/","name":"Certification Answers","description":"We help you to pass your exams","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.certificationanswers.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/0a9c7c94ef30c652c609d82ce40c0f22","name":"CertificationAnswers","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.certificationanswers.com\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/504682f79dcfd661f7d78a7b3ffbf7b900ae0b7897547f4e795ee7b622afe03a?s=96&d=mm&r=g","caption":"CertificationAnswers"},"url":"https:\/\/www.certificationanswers.com\/en\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts\/49789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/comments?post=49789"}],"version-history":[{"count":1,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts\/49789\/revisions"}],"predecessor-version":[{"id":56527,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/posts\/49789\/revisions\/56527"}],"wp:attachment":[{"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/media?parent=49789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/categories?post=49789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.certificationanswers.com\/en\/wp-json\/wp\/v2\/tags?post=49789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}