{"id":8906,"date":"2017-09-01T11:05:36","date_gmt":"2017-09-01T11:05:36","guid":{"rendered":"http:\/\/www.certificationanswers.com\/?p=8906"},"modified":"2017-09-02T22:00:24","modified_gmt":"2017-09-02T22:00:24","slug":"which-report-helps-identify-which-browsers-may-have-had-problems-with-your-website","status":"publish","type":"post","link":"https:\/\/www.certificationanswers.com\/en\/which-report-helps-identify-which-browsers-may-have-had-problems-with-your-website\/","title":{"rendered":"Which report helps identify which browsers may have had problems with your website?"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>Which report helps identify which browsers may have had problems with your website?<\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 30px;\">The new vs Returning report<\/p>\n<p style=\"padding-left: 30px;\">\n<p style=\"padding-left: 30px;\">The active Users report<\/p>\n<p style=\"padding-left: 30px;\">\n<p style=\"padding-left: 30px;\">The Source\/Medium report<\/p>\n<p style=\"padding-left: 30px;\">\n<p style=\"padding-left: 30px;\"><span style=\"color: #008000;\"><strong>The Browser &amp; OS report<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Explanation:<\/p>\n<p>If conversion rates are lower than average for particular browsers or platforms, browse the site with those browsers and platforms. Pay particularly close attention to landing pages, checkout forms and any pages that users must navigate in order to convert. Correct any usability issues you find with these pages.<\/p>\n<p>Read more here:\u00a0<a href=\"https:\/\/support.google.com\/analytics\/answer\/2659291\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.google.com\/analytics\/answer\/2659291<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Compare your conversion rates by\u00a0<em>Browser<\/em>,\u00a0<em>Operating System<\/em>,\u00a0<em>Screen Resolution<\/em>,\u00a0<em>Screen Colors<\/em>, and other technology dimensions. If the conversion rates are lower for any technology or platform, you may have identified a design problem that, once fixed, will help you make money.<\/p>\n<h3>Investigation<\/h3>\n<ol>\n<li>Navigate to\u00a0<em>Audience &gt; Technology &gt; Browser &amp; OS<\/em>.<\/li>\n<li>Select\u00a0<strong>Goal Set<\/strong>\u00a0or\u00a0<strong>Ecommerce<\/strong>\u00a0(under the\u00a0<em>Explorer<\/em>\u00a0tab, upper left of report).<\/li>\n<li>Select the\u00a0<strong>Data<\/strong>\u00a0view (at top right of table) if not already selected.<\/li>\n<li>Look for low and lower than usual\u00a0<strong>Conversion Rates<\/strong>\u00a0for your individual micro goals (or the\u00a0<strong>Ecommerce Conversion Rate<\/strong>\u00a0on the<em>\u00a0Ecommerce<\/em>\u00a0tab).<\/li>\n<\/ol>\n<p>Repeat this investigation for each of the following dimensions:\u00a0<em>Operating System<\/em>,\u00a0<em>Screen Resolution<\/em>,\u00a0<em>Screen Colors<\/em>,\u00a0<em>Flash Version<\/em>, and\u00a0<em>Java Support<\/em>. (Select each of these as a primary dimension above the table.)<\/p>\n<div class=\"summaryBox\">\n<h3>Action<\/h3>\n<p>If conversion rates are lower than average for particular browsers or platforms, browse the site with those browsers and platforms. Pay particularly close attention to landing pages, checkout forms and any pages that users must navigate in order to convert. Correct any usability issues you find with these pages.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/qjxBuJrJFJQ?feature=oembed\" width=\"500\" height=\"281\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Which report helps identify which browsers may have had problems with your website? &nbsp; The new vs Returning report The active Users report The Source\/Medium report The Browser &amp; OS report &nbsp; Explanation: If conversion rates are lower than average for particular browsers or platforms, browse the site with those browsers and platforms. Pay [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[38,30],"tags":[],"class_list":{"0":"post-8906","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-google-analytics-certification","7":"category-uncategorized-en","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b7\u2764\ufe0fWhich report helps identify which browsers may have had problems with your website? - Certification Answers<\/title>\n<meta name=\"description\" content=\"Get the answer of \u23e9Which report helps identify which browsers may have had problems with your website? 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