You should include all of the following stages in your customer journey map EXCEPT: July 5, 2020 By CertificationAnswers You should include all of the following stages in your customer journey map EXCEPT: First impression Delighted value First value Intended value Related content Related posts:The four key moments to keep in mind when customer…In terms of a customer journey map, what does…Fill in the blank: When creating a customer journey…True or false? You should only include four stages…