This question have 2 possible options:
Cory owns a custom purse-design business. He launched an advertising campaign featuring purses made of environmentally friendly materials. He’s followed his customers through their entire journeys.
What’s Cory’s final aim when engaging customers in their journey?
- To build brand loyalty
- To give them a call-to-action
- To place his ads in a customer-centric channel
- To get a customer to make their first purchase
or
Cory owns a custom purse-design business. He launched an advertising campaign featuring purses made of environmentally friendly materials. He’s followed his customers through their entire journeys.
What should Cory do to move his customer journey forward when a potential customer shows a strong interest in a product?
- Offer them a specific call to action
- Send targeted advertising
- Show them more ads for services
- Ensure brand loyalty