Fill in the blank: The primary goal of a customer journey map is to ______.
- understand the process from becoming a prospect to a customer
- ensure your customers continue to buy from you
- know the location of your customers
- build empathy
Home » Hubspot Service Hub Software Certification Answers » Fill in the blank: The primary goal of a customer journey map is to ______.
Fill in the blank: The primary goal of a customer journey map is to ______.