Here’s an agenda that follows the CGP, TCI, BA framework: 1. Rapport building, recap, and agenda. 2. The prospect’s goals, the challenges they face in achieving those goals, and their plan for overcoming those challenges. 3. What happens if they fail? What happens if they succeed? 4. Their available budget and their usual decision-making process. In this agenda, which part of the CGP, TCI, BA framework needs improvement?
- CGP
- TCI
- BA
- I’ts fine as is
Explanation: The selected answer, TCI (The Challenge Insight), is correct because the agenda outlined in the question lacks a clear focus on providing insights into the prospect’s challenges and the potential impact of those challenges. The TCI stage of the CGP, TCI, BA framework is crucial for understanding the specific challenges and obstacles that the prospect faces in achieving their goals. It involves delving deeper into the root causes of these challenges, exploring their implications, and uncovering any underlying issues or pain points that may influence the prospect’s decision-making process. However, in the provided agenda, while there is a mention of discussing the prospect’s goals and challenges they face in achieving those goals, there is not a dedicated section explicitly focused on gaining insights into the prospect’s challenges and their significance. Therefore, to improve the agenda in alignment with the CGP, TCI, BA framework, it would be beneficial to allocate dedicated time and attention to exploring and understanding the prospect’s challenges more comprehensively, ensuring that this crucial aspect of the sales conversation is adequately addressed.