If an agency employee’s client-facing hours average out to 120 hours per month, and they track 40 hour work weeks, then what is their utilization rate?

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If an agency employee’s client-facing hours average out to 120 hours per month, and they track 40 hour work weeks, then what is their utilization rate?

 

 

60%

 

75%

 

80%

 

100%

 

 

 

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