What is the goal of the “learn” step?
Make recommendations to other teams on how to best to solve the user’s challenges.
Interview at last five users to help answer questions about their challenges.
Reflect on your experiments in order to gain a deeper understanding of your users so we can make smarter future decisions and drive more value.
Teach users about your products and services so they can learn the benefits of them.
https://www.youtube.com/watch?v=65JzKnBLeAY