The extended value stage is when you _______. July 3, 2020 By CertificationAnswers The extended value stage is when you _______. offer your customer more than they were expecting. renew your customer’s account customer renews with you. prolong your onboarding process. give the customer what they want. Related content Related posts:An example of an extended value milestone is when a…The four key moments to keep in mind when customer…If you want to know what your customer thinks about…A customer journey map is a representation of: