True or false? During a training, having participants role play with each other is an effective way to build skills, even if there isn’t an experienced person evaluating the role play.
- Increasing team members’ quotas to encourage them to apply their new skills
- Communicating the key outcomes of the training to the executive team and other departments inside the company
- Coaching individual team members to help them reach mastery
- Removing any team members who don’t apply the skills