Hamish Has Created A Website With An Online Booking System For His Salon Appointments. He Wants To Engage More With His Customers And Came Up A List Of Goals. Help Hamish To Match Each Task With The Online Tool You Think He Should Use To Achieve His Goal.
Q.1 – Gather Customer Feedback
(A) An Online Gallery
(B) Email Survey
(C) A map
(D) Social Media Page
Explanation: An email survey and a social media page are both online tools that can help Hamish gather customer feedback. He can send an email survey to his customers after their appointments and ask them to rate and review his services. He can also create a social media page where he can interact with his customers, post updates, and encourage them to leave comments and feedback.
Q.2 – Tell customers about the extended opening hours
(A) An Online Gallery
(B) Email Survey
(C) A map
(D) Social Media Page
Explanation: An email survey and a social media page are both online tools that can help Hamish tell customers about the extended opening hours. He can send an email survey to his existing customers and inform them about the new opening hours and ask them for their opinions. He can also post the new opening hours on his social media page and reach more potential customers who may be interested in his services.
Q.3 – Show customers Hamish’s latest hair looks
(A) An Online Gallery
(B) Email Survey
(C) A map
(D) Social Media Page
Explanation: An online gallery and a social media page are both online tools that can help Hamish show customers his latest hair looks. He can create an online gallery on his website where he can upload photos of his work and showcase his skills and creativity. He can also share his photos on his social media page and attract more attention and engagement from his customers.
Q.4 – Help local customers find the new salon
(A) An Online Gallery
(B) Email Survey
(C) A map
(D) Social Media Page
Explanation: A map and a social media page are both online tools that can help Hamish help local customers find the new salon. He can embed a map on his website where he can show the location of his new salon and provide directions for his customers. He can also post the address and a map of his new salon on his social media page and make it easier for local customers to find him.
