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Fill in the blank: Reporting your progress to the client is done in the ______ step of the continuous improvement cycle?

 

• Transfer
• Build
• Plan
• Learn

 

 

True or false? The State of the Union should be a two-way, open conversation including the client and the entire team.

 

True

 

False

 

According to the training, your team should have a two-hour meeting every _____ days prior to the end of the contract to brainstorm the next 12 months.

 

• 14
• 21
• 60
• 120

 

Which of the following is the BEST strategy for managing both Growth-Driven Design and traditional web design clients at the same time?

 

• Work on traditional web design clients projects the first and third weeks of the month and Growth-Driven Design clients on the second and fourth.
• Encourage your team to run both processes at the same time and simply get better at adjusting between the two.
• Create two different pods for each process and run them as two independent units with two different processes.
• Subcontract all of the traditional web design so you can focus on the Growth-Driven Design engagements.

 

Fill in the blank: When you are starting to work with a new subcontractor or agency partner,the BEST type of work to give them as their first engagement is/are ________.

 

• “action items from an existing client’s continuous improvement cycle”
• “a new client’s launch pad website”
• “these are all good, possible options”
• “a small, internal project on your own agency’s website”

 

True or false? You should only have one subcontractor or partnering agency so that you can focus your time and energy with them and develop one, strong relationship.

 

True

 

False