Say you’re assigning an incoming Tweet to a member of the sales team – what’s the most efficient way to provide them with context about how to handle the tweet?

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Say you’re assigning an incoming Tweet to a member of the sales team – what’s the most efficient way to provide them with context about how to handle the tweet?

 

A) Use Hootsuite’s ‘Send to Email’ functionality in the Engagement View

B) Include a personalized note alongside the Assignment

C) Send the team member a Twitter Direct Message using the Hootsuite Compose Box

D) Send the team member a Direct Message using Hootsuite Chat

 

https://www.youtube.com/watch?v=gw0mhSVE_PA

 

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