CertificationAnswers

To efficiently engage with a social media audience, we encourage Organization Admins and Super-Admins to:

 

 

A) grant Admin or Super-Admin status to as many employees as possible
B) consolidate team members into one group, to make assigning messages and setting permissions more efficient
C) ensure employees have easy access to passwords for each social network
D) create Teams dedicated to specific functions like sales, marketing and customer support

 

https://www.youtube.com/watch?v=er8nQ2DHX7k

 

 

What is the main use of the Hootsuite Hootlet?

 

A) Communication with your team – the Hootlet simplifies intra-organization collaboration

B) Finding useful apps – the Hootlet is the portal for finding all available apps and plug-ins for the Hootsuite ecosystem.

C) Content creation – the Hootlet helps you store and categorize your ideas for new content

D) Content curation – the Hootlet makes it easy to share the content you discover on the web via the social accounts connected to your Hootsuite account

 

https://www.youtube.com/watch?v=EdLQH3F5bnE

 

 

 

Say you’re assigning an incoming Tweet to a member of the sales team – what’s the most efficient way to provide them with context about how to handle the tweet?

 

A) Use Hootsuite’s ‘Send to Email’ functionality in the Engagement View

B) Include a personalized note alongside the Assignment

C) Send the team member a Twitter Direct Message using the Hootsuite Compose Box

D) Send the team member a Direct Message using Hootsuite Chat

 

https://www.youtube.com/watch?v=gw0mhSVE_PA

 

Your goal for the coming quarter is to boost audience engagement and increase sales leads in support of the launch of a new service your company is offering. Which Hootsuite product/function would be most helpful in this context?

 

 

A) Hootsuite Retargeting
B) Hootsuite Analytics
C) Hootsuite Email Capture
D) Hootsuite Campaigns
E) Hootsuite Engagement

 

https://www.youtube.com/watch?v=U_exRzqdDRo

 

 

Why would you want to set up a location search stream when using the Instagram integration in Hootsuite?

 

A) so you can frequently and easily engage with key influencer’s content and potentially draw their attention back to your profile

B) Location search is only available for Twitter, not Instagram

C) so you can track the posts and conversations happening in your area and efficiently connect with potential new customers

D) to track conversations happening within a specific radius of your current location

E) to keep track of who has unfollowed you

 

https://www.youtube.com/watch?v=Esi7WVvxOoE

 

Sometimes exchanges within a comment thread (in a stream) can become very long and hard to keep track of. If a particular thread is too important to miss, Hootsuite lets you quickly create a dedicated ________________ for that conversation to stay on top of the action.

geo-targeted auto-response

private message stream

comment stream

auto-assignment

external tag

 

Explanation:

If a particular thread is too important to miss, Hootsuite lets you quickly create a dedicated Stream for that conversation to stay on top of the action. Creating a dedicated stream allows you to monitor and manage the conversation more effectively, ensuring that you don’t miss any important exchanges within the comment thread.