True or false? In the exploratory call, the Give and Get technique helps address resistance from the prospect.
True
False
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HubSpot Solutions Partner Answers
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Some questions:
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True or false? In the exploratory call, the Give and Get technique helps address resistance from the prospect.
True
False
You wrap up an exploratory call with a prospect and assign them a BANT score of 3 out of 10 (10 being the highest). You decide to assign the prospect more homework to see if they’re committed to inbound. Is this a good decision?
A) No, de-prioritize the prospect and spend less time and effort with them.
B) Yes, if you think they might still be a good fit, you could test the prospect’s commitment by assigning more homework.
C) Yes, you should assign homework to all your prospects. You might have missed something during the exploratory call and the prospect could surprise you.
D) No, anytime a prospect scores 3 or below, don’t spend more time on them.
Fill in the blanks: Fifth Season is a(n) ____________, so you should focus on ____________ when opening the connect call.
target account, being helpful and respectful
inbound lead, previous work you’ve done for companies in the travel industry
target account, your mutual connections
inbound lead, on what they’re looking for help with
You’ve just used a positioning statement with a prospect and they say that the situation doesn’t resonate with their company. Should you try again with a different positioning statement?
No, if the positioning statement didn’t resonate with the prospect, they probably aren’t a good fit. Use this as an opportunity to politely end the call.
No, be respectful of your prospect and back off.
Yes, don’t give up. Keep on trying until you find a positioning statement that resonates, no matter how long it takes.
Yes, always come with a backup positioning statement and try again.
After opening a connect call, your prospect is resistant to having a discussion. Which of the following techniques should you use to address resistance?
Offer to schedule an exploratory call
Use a positioning statement
Respect that they don’t want to talk at this point and call back later
Use a power statement
Fill in the blank: The _______ technique is an effective way to address resistance.
CEO Test
Give and Get
power statement
Opponent-process