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How can you find all of the contacts who don’t have a value in a particular property?

January 8, 2019 By CertificationAnswers

How can you find all of the contacts who don’t have a value in a particular property?

 

  • Add a filter for that property and set it to “Is Unknown.”

 

  • Add a filter for that property and enter “NULL” (in all capitals).

 

  • Add a filter for that property and leave it blank.

 

  • Don’t add a filter for that property

 

How can you find all of the contacts who don't have a value in a particular property?

 

Filed Under: HubSpot Sales Software Certification Exam Answers

What information shows on the timeline of a company record?

January 8, 2019 By CertificationAnswers

What information shows on the timeline of a company record?

 

  • All of the interactions you’ve had with any contact at the company.
  • Only the interactions that you’ve manually added to it.
  • A countdown to the Close Date of all associated deals.
  • Company records don’t have timelines.

 

Explanation: The correct answer is All of the interactions you’ve had with any contact at the company. In Sales Hub, the timeline of a company record serves as a comprehensive log of all interactions and engagements between your team and any contact associated with that company. This feature aggregates data from various sources within the CRM, including emails, calls, meetings, notes, and other activities, providing a consolidated view of the relationship history with the company. By displaying all interactions, not just manually added ones, the timeline offers valuable context and insights into the overall engagement with the company, facilitating better communication and collaboration within the sales team. Additionally, this comprehensive view enables sales representatives to understand the depth of their engagement with the company and tailor their outreach and follow-up strategies accordingly, ultimately enhancing the effectiveness of their sales efforts. Therefore, the timeline of a company record in Sales Hub serves as a dynamic and invaluable tool for tracking and managing interactions across the entire sales cycle.

Filed Under: HubSpot Sales Software Certification Exam Answers

The buyer-seller relationship has changed dramatically in the past 20 years. This is PRIMARILY because:

January 8, 2019 By CertificationAnswers

The buyer-seller relationship has changed dramatically in the past 20 years. This is PRIMARILY because:

 

  •   Buyers have so many distractions that they need more frequent contact to help them through the buying process.

 

  •   Buyers spend less time at home, making door-to-door sales and cold calling less effective.

 

  •  The internet has shifted the power in the buying process from the seller to the buyer.

 

  •   Economic changes have made buyers more cautious.

 

The buyer-seller relationship has changed dramatically in the past 20 years. This is PRIMARILY because:

 

Filed Under: HubSpot Sales Software Certification Exam Answers

This training has contrasted the traditional way of doing sales with a new way, known as “inbound sales.” Which of the following BEST describes what makes inbound selling different from other sales techniques?

January 8, 2019 By CertificationAnswers

This training has contrasted the traditional way of doing sales with a new way, known as “inbound sales.” Which of the following BEST describes what makes inbound selling different from other sales techniques?

 

  •   Inbound selling focuses on getting buyers to act on the seller’s timetable.

 

  • Inbound selling focuses on attracting buyers and meeting them on their own terms.

 

  •   Inbound selling focuses on sending emails rather than making phone calls.

 

  •   Inbound selling focuses on standardized emails and call scripts.

 

This training has contrasted the traditional way of doing sales with a new way, known as “inbound sales.” Which of the following BEST describes what makes inbound selling different from other sales techniques?

 

Filed Under: HubSpot Sales Software Certification Exam Answers, Uncategorized @en

True or false? When you change the displayed properties in the “About” section of a contact record, that change automatically carries through to all contact records in the CRM.

January 8, 2019 By CertificationAnswers

True or false? When you change the displayed properties in the “About” section of a contact record, that change automatically carries through to all contact records in the CRM.

 

  •  True. Changing this section affects how contacts are displayed for all users.

 

  •  True. Changing this section affects how all contacts are displayed for you.

 

  •  False. This section needs to be changed on each individual record.

 

  • False. This section’s layout is hardwired in the system and cannot be changed.

 

True or false? When you change the displayed properties in the “About” section of a contact record, that change automatically carries through to all contact records in the CRM.

 

Filed Under: HubSpot Sales Software Certification Exam Answers

You’ve been researching XYZ Inc. and discover that someone at the company has viewed your pricing page, so you give them a call. You talk to the receptionist, Johnny. You ask who in the company might be investigating your solution. Johnny says he doesn’t know for sure but that he can ask around and get back to you. He also says that Mariah Opensky would probably be the person to make that decision, but she’s currently on vacation. What’s the BEST way to record this in the CRM?

January 8, 2019 By CertificationAnswers

You’ve been researching XYZ Inc. and discover that someone at the company has viewed your pricing page, so you give them a call. You talk to the receptionist, Johnny. You ask who in the company might be investigating your solution. Johnny says he doesn’t know for sure but that he can ask around and get back to you. He also says that Mariah Opensky would probably be the person to make that decision, but she’s currently on vacation. What’s the BEST way to record this in the CRM?

 

  • Keep XYZ Inc.’s company record, but don’t add any contacts until you know for sure who was viewing your pricing page.

 

  • Add Johnny as a contact because that’s who you talked to, and associate him with XYZ Inc.’s company record. Mention Mariah in a note, but don’t add her as a contact because you haven’t contacted her yet.

 

  • Add Johnny and Mariah as contacts, and associate them both with XYZ Inc.

 

  • Add Mariah as a contact because she’s the decision maker, and associate her with XYZ Inc.’s Company record. Mention Johnny in a note on the company record, but don’t add him as a contact because he isn’t a decision maker.

 

You’ve been researching XYZ Inc. and discover that someone at the company has viewed your pricing page, so you give them a call. You talk to the receptionist, Johnny. You ask who in the company might be investigating your solution. Johnny says he doesn’t know for sure but that he can ask around and get back to you. He also says that Mariah Opensky would probably be the person to make that decision, but she’s currently on vacation. What’s the BEST way to record this in the CRM?

 

Filed Under: HubSpot Sales Software Certification Exam Answers, Uncategorized @en

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