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How do you determine which action items to work on in any given cycle?
Selecting action items that are the quickest to implement regardless of their impact.
Select the action items based on which team members have the capacity to complete them
Prioritize based on highest impact score and lowest effort required to implement them.
Put any client requests at the top and push everything else until later.
https://www.youtube.com/watch?v=WUMtM34TCCk
In which step of the continuous improvement cycle do you host the “summit meeting”?
Learn
Transfer
Build
Plan
https://www.youtube.com/watch?v=O-e6kK_OJOE
What is the goal of the “learn” step?
Make recommendations to other teams on how to best to solve the user’s challenges.
Interview at last five users to help answer questions about their challenges.
Reflect on your experiments in order to gain a deeper understanding of your users so we can make smarter future decisions and drive more value.
Teach users about your products and services so they can learn the benefits of them.
https://www.youtube.com/watch?v=65JzKnBLeAY
What is the goal of the “plan” step in the cycle?
To reflect on the previous cycle
To get face-time with the team and the client
To design and develop new features for the website
To determine the most impactful action items to implement to get closer to the focus metric goal
https://www.youtube.com/watch?v=doan6_apUPs
How many action items should you aim to complete in any given cycle?
The number of action items you complete will depend on how busy you are with other client work. The slower you are, the more action items you can complete.
The general rule is to complete a minimum of five action items per sprint to continue the momentum going.
You should only focus on just completing the top, highest impact action item.
Start at the top of the wish list and select as many action items as you can complete based on the effort required by each item and the size of the engagement the client is in.
https://www.youtube.com/watch?v=ZKcto_jSRHQ
True or false? Every page on the website should follow the exact same process when being built.
True
False
https://www.youtube.com/watch?v=5yVVREC20v0
