Which of the following is an example of the type of contacts you should add to your Contacts database?
A) Leads and Customers
B) Strategic Partners
C) Employees
D) All of the above
https://www.youtube.com/watch?v=vt0OUYZve30
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Which of the following is an example of the type of contacts you should add to your Contacts database?
A) Leads and Customers
B) Strategic Partners
C) Employees
D) All of the above
https://www.youtube.com/watch?v=vt0OUYZve30
All of the following methods can be used to add a contact to HubSpot’s Contact database EXCEPT:
A) Putting a HubSpot form on a non-HubSpot hosted page
B) Importing a spreadsheet
C) The HubSpot WebBrowser extension
D) Adding them manually
https://www.youtube.com/watch?v=pmw9o_BvYxk
Ron is surprised to find two contact records for the same lead in HubSpot. What should Ron do to fix this issue?
A) Delete the newer of the two contact records
B) Export the information, combine the information and import it as a net new contact
C) Go to the individual contact record and select the option to “Merge” the two contact records
D) Email the contact and ask them which is the more accurate profile
https://www.youtube.com/watch?v=a9U7jwmF-8c
A contact has emailed you and requested that they be opted-out of email communication. Where in HubSpot would oyu go to opt-out an individual contact?
A) You cannot manually unsubscribe one person from HubSpot. The contact will have to go into his most recent email and press “Unsubscribe”
B) On the contact’s individual contact record
C) Inside the Email tool
D) In Contacts Settings
https://www.youtube.com/watch?v=ZZ7FARV2J5E
Which of these is NOT an outcome of implementing closed-loop marketing?
A) Insight into why customers stopped paying for a product or services
B) Insight into which leads are most likely to become customers
C) More insight into which marketing campaigns were successful
D) Increased ability for sales to prioritize leads
https://www.youtube.com/watch?v=iISDU6k3WOQ
A sales rep wants to see which pieces of content a lead has viewed. What should they do to find that information?
A) Change the information visible on Contacts home
B) Look it up in the Contacts properties settings
C) Filter by views on the Blog dashboard
D) View the Contact’s timeline
https://www.youtube.com/watch?v=lopQ2CVFB5I