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Asking the client, “Is there anything else you want to be sure we discuss during our meeting?” is:

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Asking the client, “Is there anything else you want to be sure we discuss during our meeting?” is:

 

a good idea, because you get the client’s input which makes the client feel like he is being listened to.

 

a bad idea, because it gives the client unnecessary control of the meeting.

 

a good idea, but only if you know the client will not bring up any concerns.

 

a bad idea, because the client may feel you do not know what you are doing.

 

https://www.youtube.com/watch?v=8HsKfHsSXiI

 

You have a meeting with a new client. Why would it be a good idea to share anonymized data (such as conversion rate and cost-per-conversion) from some successful clients in the same industry as this client?

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You have a meeting with a new client. Why would it be a good idea to share anonymized data (such as conversion rate and cost-per-conversion) from some successful clients in the same industry as this client?

 

To be so convincing that the client has no choice but to buy, because you know he enjoys looking at data

 

To sound smarter and show the client that you are more knowledgeable than he originally thought you were

 

To make the meeting last longer, so the client feels even more invested in the solution

 

To stimulate dialogue with the client so he becomes more excited about your ideas and the potential growth his business could see

 

Explanation:

Stimulate dialogues with client and try to share share anonymized data from some successful clients in the same industry as this client. This could be conversion rate, number of approx leads and cost-per-conversion. This data will excite your client about your idea and the potential growth his business could see.

 

https://www.youtube.com/watch?v=7XL7zxI3n4w

 

“I can see how that would be frustrating” and “That is a valid concern. Many of my clients have expressed that same concern before starting their campaign” are both examples of speaking with a concerned client. These types of responses are:

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“I can see how that would be frustrating” and “That is a valid concern. Many of my clients have expressed that same concern before starting their campaign” are both examples of speaking with a concerned client. These types of responses are:

 

beneficial because clients buy from sales representatives they like.

 

helpful because they let the client know her concern is valid and can help lower her resistance.

 

only beneficial when speaking with a client that is more emotional versus logical.

 

not beneficial, because clients do not need reassurance.

 

https://www.youtube.com/watch?v=8x_CPldClNI

 

When covering the agenda at the beginning of a meeting, stating the purpose should be:

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When covering the agenda at the beginning of a meeting, stating the purpose should be:

 

avoided, unless the client asks you why he is meeting with you.

 

client-oriented to let the client know what he will gain from meeting with you.

 

as fast as possible, so the client does not realize he is going to be sold.

 

quickly covered, so the client knows you are still in control.

 

Explanation:

Meeting agenda should be client oriented. So that client can understand what they will have after meeting with you. Discuss all the problems and out comes in the meeting.

 

https://www.youtube.com/watch?v=sKnnOjUdTrQ

 

Ms. Villagarcia has been tasked by the principal to improve communcation and discussion between teachers and support staff. What is the most appropriate tool to fulfill this need?

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Ms. Villagarcia has been tasked by the principal to improve communcation and discussion between teachers and support staff. What is the most appropriate tool to fulfill this need?

 

A) She can use Google Sheets to take minutes during faculty meetings and share them with participants and missing faculty members

B) She can use Google Drive to create a shared folder containing school admin and policy documents, useful templates and other shared resources

C) She can use Google Sites to build a website containing all of the school’s policy documentation and set up a contacts page so staff members can send their comments directly to her to distribute to relevant people

D) She can use Google Groups to easily create an online discussion forum and invite all relevant people to start conersations and participate in different discussion topics in one accessible place

 

https://www.youtube.com/watch?v=aQeV30i34Go

 

Mr. Elba is creating a presentation in Google Slides on a topic he knows his students find dull. What aesthetic elements can he incorporate into his presentation to make it more interesting?

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Mr. Elba is creating a presentation in Google Slides on a topic he knows his students find dull. What aesthetic elements can he incorporate into his presentation to make it more interesting?

 

Change the aspect ratio of different slides so that each slide has a different appearance

 

Embed a Form within the presentation so students can answer questions during the presentation

 

Insert audio files to play sound effects and music at specific slides

 

Change the background color of the slides so they are not all white

 

Embed relevant YouTube videos to break up the text and presentation

 

https://www.youtube.com/watch?v=yIk8rxW5Zq0